Jan Norby, RN BSN

From my earliest memories I wanted to be a nurse. I started working as a nurse’s aide in a nursing home when I was 16 yrs old. After graduating with my Bachelor’s Degree in Nursing (1983) from Valparaiso University in Indiana. I gained experience in multiple care settings including Critical Care, medical –surgical units, physicians practices, home health, and Heart Failure clinics. I became a care manager for seniors with multiple, complex medical problems to impact the exponential unnecessary hospital admissions brought on due to our fragmented health care system. During this time I brought my own mother to the area with dementia and multiple medical problems. I had to make key decisions for an ailing parent including placement into an assisted living facility. Providing nursing care management allows me to provide patient-centered and comprehensive continuity of care. By developing relationships with patients and families that center on trust, advocacy, education and communication, my patients receive exceptional healthcare and their families receive peace of mind related to their healthcare needs.