Kind words from our client families
We would like to express heartfelt thanks for making it possible for our mother, Pat Orr, to Fulfill her dream of living in her home until she was near the end of life. This was a difficult time, but you kept our minds at ease through the loving attention and professional advice you provided Mother and the family. You always took the time to explain and address our questions.
In January 2012 my mom experienced a hallucination event caused by a combination of dementia and taking her medicine incorrectly. At this point in time I knew I had to put some extra care in place to be able to allow my mom to continue living in her home. Of course I did not fully understand what was going on and was overwhelmed with how best to provide care for my mom.
Fortunately I was referred to Senior Helpers and made arrangements to have someone come in during the week for 2 hours a day to make sure mom was taking her medicine daily and was getting some help with things around the house. Senior Helpers suggested that I contact Jan Norby, a geriatric nurse, to see if she might be able to help. Both Senior Helpers and Jan were a gift from God. Jan made arrangements for my mom to see a geriatric psychiatrist for evaluation right away. This was very helpful so she could begin medication to help stop the progression of the disease.
Jan began visiting my mom weekly to fill my mom’s weekly medicine containers, check her blood pressure, and she took my mom to all her doctor appointments. Jan worked with my mom’s doctors to make sure that mom was taking the right medicines for her and taking the right dosages. They were able to reduce the medications to once a day and also get my mom off of Coumadin which saved a trip to the lab every so often to check her levels.
Having Jan in our corner has meant peace of mind for me. While my mom still sometimes does not understand why Jan needs to come I know that if I had not made these arrangements, my mom’s health would not be as good as it is. Jan has continued to come and assess my mom weekly even though now my daughter is living with my mom and helping her around the house so she can continue to live at home.
It is comforting to have a professional care giver to give us suggestions, encouragement and resources for information as we walk through this dementia journey with my mom. Jan has become a part of my family and I treasure her as she cares deeply for my mom and for our family.
I’m an only child and live and work almost a thousand miles away from my elderly father. He had a daily caregiver coming to the home but needed a nurse to check his medical condition on a consistent basis. It gives me great peace of mind knowing Jan Norby RN from Geriatric Health and Care Management is seeing my Dad at least once a week and checking on his physical condition. Her expertise, for example, kept him from going to the hospital when there was a respiratory concern. She assists my father and the caregiver to doctor appointments as well as schedules needed appointments. Her happy and bright personality cheers my Dad also and he looks forward to the visits. What a blessing she has been to me and my father!
Jan provided me with a chance to finally exhale knowing that my aunt was in safe hands in my absence. She was unwavering in her availability to us for about a year. My aunt’s health deteriorated suddenly and Jan helped to guide us into Hospice care where she passed a few days later.
My aunt was very independent, and mentally sharp as a tack, but had numerous chronic health conditions to manage. Living nearly 1000 miles away, I was finding it difficult to oversee her care from afar especially when emergencies arose.
Jan quickly got up to speed with my aunt’s health history by reviewing past medical records. It became obvious that her RN background was a treasure trove of needed information she used to navigate doctor appointments, follow-up care with the assisted living facility, and communication bridge for her doctors, nurses, P/T, Hospice, my aunt, and myself. I greatly appreciated her genuine compassion towards my aunt and her willingness to share her faith in God with us.
Perhaps the greatest compliment came from my aunt in her final hours when she told Jan how much her professional care had meant to her and that she thought this occupation suited Jan very well. My aunt told her to keep on with her work as it is so needed by others. My aunt told her that she loved her.
Jan was a blessing to both my aunt and myself.
Approximately five years ago, my family was faced with elderly parents who were in need of Home care. We selected a home care company to fulfill our needs but quickly we found out that there was a gap that needed to be filled. Non-medical home care companies are very limited on what they can do for the elderly beyond basic care such as bathing, dressing, preparing meals, light housework and medication reminders. We felt we needed more help- we needed someone who could oversee their medical care and advise us on a number of issues. A manager for the home care company recommended Jan Norby, an RN and owner of Geriatric Health and Care Management. Jan has been a valuable resource in this regard. She has assisted us over the years with the management of my parents prescriptions, refills, recommending newer more effective drug therapies, taking them to doctor’s appointments and helping us with even wound care when necessary. She always brightened their day when she stopped by- they really loved her. When the needs arose, Jan recommended hospice care including an inpatient hospice facility for both my parents. The hospice facility she recommended provided loving, caring support to my parents in their final days. And, Jan was with my mother at the hospice center when she passed away . I will be eternally grateful to her for that.Jan’s assistant, Valerie Degati exhibits the same loving, caring approach that Jan does.
Geriatric Health and Care Management receives my highest recommendation.
Our family spent eight years trying to meet the needs of my elderly Mother and Father in our home. Then, with only Mother left, we faced the busy season of a son getting married with all of us wanting to participate. That’s when we hired our Christian friend and former neighbor, Jan Norby, to come in as an RN and work with the doctor to us make improvements in Mother’s medicines and routines toward the goal of her attending the wedding, with congestive heart failure. We knew Jan had a lot of experience and that she felt called to work with the elderly
and their families. Lightening my load, Jan found a caregiver/helper, so I could have a few breaks to prepare for the big event. We also needed a caregiver to go with Mother, age 90, to the rehearsal dinner with us, letting me meet and greet our guests. Finally, the day of the wedding, Jan began the day by coming to our home, helping Mother get dressed and ready, and stayed by her side through the entire (long) day. Mother loved the security of attending the wedding with Jan by her side, while I moved around the room. I rested in the security of knowing that Mother had a seasoned RN helping her navigate and monitoring her oxygen. I had no worries, and we were all able to relax and enjoy our son’s beautiful wedding. That was priceless!
Then a few months later, I called on Jan again, asking how to handle end of life issues. Jan’s experience, faith, and love helped me through.
With all of these positive experiences, I highly recommend Jan Norby and Geriatric Heatlhcare Managment to you.
Here are a series of photos from the wedding, with Jan helping sweet Grandmother watch the bride and groom’s sparkler-send-off through an upstairs window. Such precious memories….
If you have a family member that you are concerned about like I was with my Mom, this RN is the best. She got me and Mom on the right track to the right doctors and care that she needed to the end. My go to RN for all my questions, with care and love. Treated my MOM like she was her own, with the outcomes in mind. Was there for me, in the end when even I needed to be comforted. Jan Norby You Rock in this area. Definitely your calling,
Kind words from our Caregivers
As a caregiver working with the same 89 year old gentleman for the past four years, I quickly became acquainted with his Geriatric Care Manager, Jan Norby.
I work for a non-medical caregiving company and am limited in what I can do for Mr. G and his medical needs. I prepare his meals, help with this his bath and dressing, provide medication reminders and help keep his house clean. There have been a number of times that I have been concerned about his medical conditions, and his need for needing further medical care. This is where I most count on Jan as a seasoned geriatric nurse to help me. She comes regularly to check his vital signs and well being and goes with me to his doctor’s appointments. I follow her advice and I appreciate having a teammate in caring for this very special gentleman to me.